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Responsible gambling
At OLG Keno Ontario Casino, we understand the importance of responsible gaming practices to ensure a safe and enjoyable experience for all our players. Our platform is designed with various tools and measures to help you manage your gaming habits and prevent potential problems.
Responsible Gambling Tools
We offer a range of features to support responsible gambling:
- Configurable deposit limits: Set daily, weekly, or monthly limits on the amount you can spend.
- Loss and session-time limits: Take breaks from gaming after reaching specified loss or time thresholds.
- Reality checks: Receive reminders about your elapsed playing time and net results.
- Cool-off periods (time-outs): Temporarily suspend access to depositing and wagering for a short period.
Self-Exclusion
If you feel the need to take a break from gaming, our self-exclusion program allows you to:
- Exclude yourself from online gaming activities for specified periods, ranging from one month to multiple years.
- Block your account and prevent further access during this time.
- Prevent creation of new accounts or accessing existing ones.
Seeking Help
We encourage players to seek help if they experience problems related to responsible gambling. You can:
- Contact our dedicated customer support team for guidance on managing your gaming habits.
- Explore the links to Canadian-specific help services, including provincial helplines and national organizations specializing in harm reduction.
Benefits of Responsible Gambling at OLG Keno Ontario Casino
Our platform offers several benefits that promote a safe experience:
- Fully regulated by AGCO (Ontario's Alcohol and Gaming Commission) to ensure fair play.
- Wide range of responsible gambling tools to help manage your gaming habits.
- Regular testing and certification of our games' Random Number Generators (RNGs).
- Emphasis on educating players about the risks associated with excessive gaming.
We are committed to providing a safe environment for all our players. If you need assistance or have concerns, please explore our responsible gambling resources available within the platform.